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Lost Card Information

To report a lost or stolen ATM/Debit Card, please call 1-800-383-8000.
To report a lost or stolen Credit Card please call 1-800-423-7503. 

Toll Free Number: 1-800-747-3175


Dubuque Branch

475 Cedar Cross Road

Dubuque, IA 52003
Phone: 563-556-7700
Fax: 563-587-2466


East Dubuque Branch

242 Wall Street
East Dubuque, IL 61025
Phone: 815-747-3173
Fax: 815-747-6300


For any Customer Service or Loan related questions, contact us at CustomerService@edsb.com.


Note: Information provided through these e-mail addresses are transmitted over an unsecured connection. Do not send account numbers, account service requests (e.g. stop payment) or other personal information. Please direct all confidential inquires, complaints, or error notices to East Dubuque Savings Bank or contact customer services at 563-556-7700.